Description

Today, there is a lot of focus on technology and its part in the digital transformation, firms need to recognize that it is primarily a business transformation, driven by an ever-changing customer landscape. With consumers’ evolving needs at their core, the change needs to achieve momentum and growth. At the same time, it impacts organizational structures, activities, processes, competencies, cultures, and business models that require regular monitoring.

Xavor uses a discovery-driven consulting process to help our clients identify opportunities to create and deliver new value through new digital capabilities. This process is intensely workshop and interview-oriented, followed by whiteboarding and brainstorming sessions, sometimes across functions and processes. The process helps us understand and document the problems to be addressed, identify improvement in business consulting opportunities, compare with industry benchmarks, prepare data requirements and sources, and recommend solutions and key metrics to monitor improvement.

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