I called Back 2 New Cleaning due to their great reviews on and I was not disappointed! I have a mouse problem in the house I'm renting but I am moving out soon. the team came in to inspect my house and was extremely honest and wonderful to work with! they told me it would take 4-6 weeks to have my mouse problem be gone but he suggested I not do anything since I'm moving out soon. I loved the honest feedback and when I tried to reimburse him for coming out they wouldn't accept payment! they were a great generous man who runs an excellent family business. Their customer service is superb and if I ever have a rodent problem again I will definitely be calling Thomas.